Psychology of Trusting Remote Workers

Trusting Remote Workers: The New Normal

The Psychology of Trusting Remote Workers

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Trusting Remote Workers: The New Normal

As of 2019, 1 in 10 Americans worked from home at least once per week ─ BUT, with Covid-19 rapidly shutting down businesses across the world, more workplaces are sending their employees home indefinitely

Americans Are Increasingly Working Remotely

  • Why Remote Work is So Valued
    • Compared to working in a traditional office setting:
      • 91% experienced better work-life balance
      • 79% increased their productivity and focus
      • 78% felt reduced stress
  • As of 2018:
    • 57% had a flexible schedule
    • 29% could work from home
    • 25% sometimes worked from home

BUT with the spread of COVID-19, millions more are working from home than ever before out of necessity

  • A Lasting Trend
    • “The coronavirus is going to be a tipping point. We plodded along at about 10% growth a year for the last 10 years, but I foresee that this is going to really accelerate the trend” – Kate Lister, President of Global Workplace Analytics

Employers See Benefits, Too

Remote makes your workplace more desirable ㄧ 77% would be more likely to accept a position if it offered the ability to at least occasionally work from home

  • Access to Larger Pool of Potential Employees
    • Giving employees the ability to work from home means you can hire outside of the normal commuting distance
    • For areas with skill shortages, widening their nets may be particularly beneficial
      • Find the best team members, regardless of where they’re based
  • Lower Overhead
    • Fewer (or no) people in-office will greatly reduce operating expenses
    • What’s not needed? Equipment, utilities, coffee, and even rent*
  • Productivity
    • A 2019 study found that remote working improves productivity by nearly 15%
    • Increased morale positively correlates to the quality of work and productivity
  • Boosted Morale
    • Employees with flexible work options enjoy their job more
    • 82% of remote workers feel more trusted by their employer
  • BUT, new processes can lead to confusion and problems, including
      • Managers becoming overzealous and micromanaging
      • Employees try to prove themselves and .end up overworked

As of 2019, only 1 in 3 remote employees received no training on how to work from home — the other 62%  are ready and trained for the future of work

Focus on Trust

Over half of CEOs feel their company’s growth is threatened by a lack of internal trust

  • Employees at organizations that value trust feel
    • 106% More energy at work
    • 76% More engaged in tasks
    • 74% Lower stress levels
    • 40% Less likelihood of burnout
    • 29% Higher overall life satisfaction
  • How Can Employers Show Trust?

People need a clear direction and leaders can provide the resources needed to accomplish their task

    • Encourage Self-Direction
      • A 2014 study found that nearly half of employees would give up a 20% raise for greater control over how they work
    • Allow for Achievement
      • 76% reported their best work days are when they make progress on goals
    • Be Transparent
      • A 2015 study found that workplace engagement improved with daily communication from team leaders

Because of the coronavirus outbreak, 67% of employers are actively ensuring that jobs previously in-office are done from home

  • Americans Are Ready For The Future of Work
    • 78% feel they will be healthier working from home
    • 53% believe that working from home will have a positive impact on their life

Studies* have shown that allowing your team greater autonomy enhances productivity

*Harvard Business Review

With an emphasis on trust, any remote team can survive and thrive.

Psychology of Trusting Remote Workers